Lower Templestowe Dental Excellence
Online bookings now available. Click here. 

HICAPS - fast claims on the spot

At Lower Templestowe Dental Excellence, we offer fast claims on the spot with our HICAPS terminal. If you have dental health insurance, your health fund card is simply swiped through the HICAPS terminal. The claims details are processed instantly, meaning no need to visit a branch of your health fund, you simply pay the gap amount – the difference between the full fee for the dental treatment and the amount claimed from your health fund.

Almost all Australian Health funds participate with HICAPS. If you need to know which health fund participate and/or need more detailed information, you can click here to go to the HICAPS website. 

Frequently Asked Questions

Overindulgence of soft drinks is a major cause of dental decay. And it is the acidity in these drinks that dissolves your tooth enamel. This acidity, coupled with sugar, makes it problematic, especially if you don’t brush your teeth or thoroughly rinse your mouth following ingestion. Because of the acidity, switching to diet soft drinks is not a solution.

Many consider fruit juice and sports drinks healthy alternatives to soft drinks, but fruit juice is also sugary and acidic. And we encourage you to check the ingredients on your sports drink bottle.  

Your Lower Templestowe dentist recommends drinking quickly to reduce sugar and acid on your teeth. You should also drink with food and rinse your mouth with water afterwards to eliminate some of the sugar and acid.

To lower your tooth decay risks, make sure you arrange regular check-ups and teeth cleans for yourself and your family. We recommend seeing your dentist every six to twelve months, depending on your oral health.

We Encourage You to Arrange a Dental Check-Up Today

We are always happy to welcome new patients and families into our dental practice. Our Lower Templestowe dentists invite you to reach out to a team member today to get started.

If your teeth are sensitive, especially to hot and cold foods and beverages, there can be many factors to consider, including:

  • Brushing your teeth too hard
  • Indulging in acidic foods and drinks
  • Receding gums
  • Teeth grinding and clenching
  • Recent dental treatments
  • Chipped/cracked teeth
  • Emerging infections or cavities
  • Gingivitis or gum disease

Sensitive teeth may not mean you have a significant oral health issue, but we always encourage you to contact our Lower Templestowe dental clinic to speak with an experienced professional.

Typically, we’ll want to see you in our dental clinic if you have tooth sensitivity that does not improve—such as the expected and temporary sensitivity from a dental procedure.

Your dentist wants to make sure you don’t have an emerging issue that might threaten your oral health or lead to a painful dental emergency, requiring an immediate root canal treatment. Your comfort and well-being are very important to us, and we make time in our schedule for unforeseen situations.  

We Encourage You to Contact Your Lower Templestowe Dentist

Oral health changes and lingering tooth sensitivity should not go unchecked. When you notice changes, we want to hear from you.

We treat patients everywhere, including those in Lower Templestowe, Templestowe, Doncaster, Doncaster East, Donvale, Balwyn, Balwyn North, Mont Albert North, Bulleen, Heidelberg and Ivanhoe.

There are several reasons you may be experiencing bleeding gums, including:

  • Gingivitis
  • Gum disease
  • Brushing incorrectly
  • Low blood platelets

In many cases, bleeding gums may not be cause for alarm, but we encourage you to contact your Lower Templestowe dentist for a check-up. We will want to rule out all oral health conditions, specifically gingivitis and gum disease.

Gingivitis may be considered pre-gum disease, meaning you have infections of the gum tissues that are still isolated and fully treatable. However, if you allow gum disease to go untreated, you can develop deeper infections and inflammation, also called gum disease. When this happens, it is more difficult to restore you to better oral health. Without intervention from your dentist, gum disease can lead to tooth loss and even systemic health complications.

If you’re brushing and flossing incorrectly, a member of our experienced team can provide instruction.

To lower your gingivitis and gum disease risks, we recommend brushing and flossing regularly and coming to our Templestowe dental clinic for all arranged check-ups and teeth cleans.

We Encourage You to Reach Out to a Team Member

If it’s time for your next exam and teeth clean, or if you’re experiencing bleeding gums, we welcome your call to arrange an appointment.